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Preparing to stay with us
Checklist within 2 days before your pets stay
Assemble your check-in essentials:
Day of Arrival
Opening Hours
Times for Dropping off and Picking up
Inspections
It has become increasingly difficult to do inspections due to health and safety regulations, We are doing a video tour of our facilities so you can see where your dog or cat get to exercise and sleep. we ask for your understanding, but we don’t make the regulations.
Conditions of Stay
All charges are based on a calendar day or part thereof, the full daily rate is charged for every day the pet is here. If the pet is uplifted from “CREATURE COMFORTS Pet Resort” prior to 9.30am on the due departure date, no charge is made for boarding on that day. All accounts MUST be paid upon collection of pets and if the stay is for over 1 month then half must be paid upon admission.
Management practices and facility standards are to a very high professional standard. Therefore although all care and expertise will be given to your pet we do not accept any responsibility for illness, injury, or loss for any reason whatsoever.
NO pet will be admitted without confirmation from a veterinarian of the vaccination being completed in full. All vaccinations must not have been given in the 10 days prior to entering our establishment and must not be expiring within 1 month of leaving us.
Management reserves the right to call a veterinarian at the owners expense where necessary. Emergencies WILL be taken to the local veterinarian. All efforts are made to contact owners in case of an emergency.
There is a $5 surcharge/per pet on public holidays; this is to help with the extra staffing that is required.
We provide a high quality service adapted and personalized to the individual needs of our guests. You will be able to leave with peace of mind, knowing that your companion is also on vacation.
Creature Comforts Pet Resort
STAFF
All employees working at Creature Comforts have been carefully selected and are people experienced in the loving care of animals. All the staff are carefully trained and all understand the need to adhere to the meticulous standards required by management.
OUR GOALS
We strive to ensure that both pets and their owners are delighted with our service. Our main goals are safety and fun
FUN & EXERCISE!
The cornerstone to any pet’s well being and healthy lifestyle is the natural inclusion of fun and exercise. All pets that stay at Creature Comforts are able to enjoy a variety of recreational activities and all will experience appropriate levels of exercise based on their individual health.
We will offer you a high quality service adapted and personalized to the individual needs of our guests. You will be able to leave with peace of mind, knowing that your companion is also on vacation.
We will offer you a high quality service adapted and personalized to the individual needs of our guests.
